Second strike against the Dnipro train station: what will happen to passengers and tickets
Russian forces once again attacked the railway station in Dnipro amid the region's power outage. "Ukrzaliznytsia" assured that passengers who are unable to use their tickets will receive a full refund, and that individual solutions will be found for those with connections.
Russian forces attacked the railway station in Dnipro for the second time, which led to delays in train traffic due to the power outage in the region.
The Chairman of the Board of JSC "Ukrzaliznytsia," Oleksandr Pertsovsky, announced that railway workers are remaining at their posts, assisting passengers and seeking solutions for everyone who had planned to travel.
According to Pertsovsky, despite the difficult situation, railway workers are continuing to assist passengers, explaining the circumstances and helping them to understand alternative routes. "Ukrzaliznytsia" has assured passengers that those who are unable to use their purchased tickets due to the circumstances will receive a full refund. Additionally, railway workers are working to resolve situations involving transfers that may be disrupted due to delays and changes in train schedules. They are collecting information about passengers with transfers and will seek individual solutions for each person.
In addition, railway workers are working to provide people with food, and are planning to involve partners from the international humanitarian organization World Central Kitchen.